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Trust starts with transparency

Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
Environment K
Esker PA (French E-Invoicing)
Collections Management CANADA
Collections Management EU
Collections Management USA 1
Collections Management USA 2
Collections Management UK
Sourcing EU
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 99.92%
12-month average: 99.95%

Environment D

Service availability

  • 2026-10-21 15:39 UTC:  

    Fixed and invoices resubmitted - 03:40pm UTC

    All failed invoices have been resubmitted.

     

    Fixed - 09:23am UTC

    A fix has been implemented. New transmission of French e-invoicing is now operational. Our technical teams are working on transmitting failed invoices. Customers don't need to perform any action on them. Please keep posted to www.trustesker.com.


    Identified - 09:15am UTC

    Our R&D team identified the root cause and is implementing a solution. Please keep posted to www.trustesker.com.

     

    Investigating - 08:45am UTC

    We are currently experiencing an issue affecting the transmission of some French e-invoices to the Esker PA. As a result, some invoices are failing with a 403 error. Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 99.96%
12-month average: 99.96%

Environment E

Service availability

  • 2026-10-21 15:39 UTC:  

    Fixed and invoices resubmitted - 03:40pm UTC

    All failed invoices have been resubmitted.

     

    Fixed - 09:23am UTC

    A fix has been implemented. New transmission of French e-invoicing is now operational. Our technical teams are working on transmitting failed invoices. Customers don't need to perform any action on them. Please keep posted to www.trustesker.com.


    Identified - 09:15am UTC

    Our R&D team identified the root cause and is implementing a solution. Please keep posted to www.trustesker.com.

     

    Investigating - 08:45am UTC

    We are currently experiencing an issue affecting the transmission of some French e-invoices to the Esker PA. As a result, some invoices are failing with a 403 error. Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 99.92%
12-month average: 99.92%

Environment F

Service availability

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 99.95%
12-month average: 99.99%

Environment G

Service availability

  • 2026-10-21 15:39 UTC:  

    Fixed and invoices resubmitted - 03:40pm UTC

    All failed invoices have been resubmitted.

     

    Fixed - 09:23am UTC

    A fix has been implemented. New transmission of French e-invoicing is now operational. Our technical teams are working on transmitting failed invoices. Customers don't need to perform any action on them. Please keep posted to www.trustesker.com.


    Identified - 09:15am UTC

    Our R&D team identified the root cause and is implementing a solution. Please keep posted to www.trustesker.com.

     

    Investigating - 08:45am UTC

    We are currently experiencing an issue affecting the transmission of some French e-invoices to the Esker PA. As a result, some invoices are failing with a 403 error. Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 99.96%
12-month average: 99.99%

Environment H

Service availability

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 100%
12-month average: 99.98%

Environment J

Service availability

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 99.95%
12-month average: 99.98%

Environment K

Service availability

  • 2026-10-21 15:39 UTC:  

    Fixed and invoices resubmitted - 03:40pm UTC

    All failed invoices have been resubmitted.

     

    Fixed - 09:23am UTC

    A fix has been implemented. New transmission of French e-invoicing is now operational. Our technical teams are working on transmitting failed invoices. Customers don't need to perform any action on them. Please keep posted to www.trustesker.com.


    Identified - 09:15am UTC

    Our R&D team identified the root cause and is implementing a solution. Please keep posted to www.trustesker.com.

     

    Investigating - 08:45am UTC

    We are currently experiencing an issue affecting the transmission of some French e-invoices to the Esker PA. As a result, some invoices are failing with a 403 error. Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.

  • 2026-10-21 12:34 UTC:  

    Due to a Emergency Security Maintenance initiated by our ERE third-party provider AR24, we are currently experiencing an issue with ERE (Electronic Registered Emails) submission and online availability.

    If you're noticing an issue with ERE submission and processing, please retry later.

    Our ERE provider team is working to address the situation.We expect the maintenance operation to be achieved and all ERE document to be back online on the end of Wednesday, October 21st.
    Please apologize for the inconvenience. Keep posted to www.trustesker.com

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 99.98%
12-month average: 99.98%

Esker PA (French E-Invoicing)

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 100%
12-month average: 100.00%

Collections Management CANADA

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 100%
12-month average: 99.99%

Collections Management EU

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 100%
12-month average: 99.99%

Collections Management USA 1

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 100%
12-month average: 99.99%

Collections Management USA 2

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 100%
12-month average: 99.99%

Collections Management UK

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

September 2026
August 2026: 100%
12-month average: 99.99%

Sourcing EU

Environment Uptime

September 2026
August 2026: 100%
12-month average: 99.99%